Xbox Live condemned settlement methods

CALIFORNIA -Microsoft reaps criticism due to the Xbox Live service billing methods, which are regarded as harmful to customers.
The complaints to Microsoft an Xbox Live subscriber, Ryan graves, blow away after complaining, that to the company's policy in dealing with their premium-accounts service. Graves even tried file class action lawsuit, such as TG Daily, Sunday reported (14/8/2011).
Graves was a member of the Xbox Live service to the register from the console and enter their credit card details, so that Microsoft can account you automatically for one year for them. But when the renewal period your credit card account graves arrived is invalid, so that the membership was cancelled.
To log later tombs on the payment by credit card decided on Xbox Live and a 1-year subscription fee. But, when you see the surprise graves Microsoft round his or her credit card for up to two times free of charge.
If you contact Microsoft, graves was informed that it is the standard policy of the company. For two years pay the Bill graves, because when billing your credit card was rejected, his membership was cancelled by Microsoft. Instead your Xbox-graves are considered pending settlement, so that when it is updated information card Kredinya, the account is running again.
The problem is, graves have received such information, when you enter credit card details. He found out that policy after payment service Xbox Live different periods.
Point out, Microsoft has broken the electronic funds transfer Act, district maintains a central cost graves reimbursement and indemnification from Microsoft. But he does not explain the details of how exactly the amount of compensation Dituntutnya from Microsoft.
(van)

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